Frequently Asked
Questions

We offer a wide range of products, including screws, nails, bolts, anchors, hand tools, power tools, and safety gear. We also provide specialized fixing solutions for various industries.

Rigifix either M6 or M8 depending on weight please read data sheet. (Amazing product with huge capabilities)

This answer depends on what you are planning to use the screws for (Think about the job you need them for).

General purpose/ are cheaper but generally harder to shear and can be screwed into pilot hole to stop splitting.

Cutting screws predrill and self-countersink themselves but in some circumstances like hardwood still require a pilot hole

Stainless steel designed for use in wet conditions or where oxidisation is unwanted but can be very brittle, so please predrill and pilot etc

In short from personal experience, they are just better, and bigger tougher and plastic pack lasts longer than the brittle plastic tubs very tough and easy to work with.

Yes please do, not all our product lines are yet uploaded on the website so any products you may be looking at or bulk orders. Please send to sales@alwaysfirst4fixings.co.uk

Yes all Prices in store and online are the same with online offers only available on the website.

All Prices on the website are showing as excluding Vat and the Vat shall be added at checkout.

Yes. You will receive and email when the order is ready to collect

We generally do not deliver on a weekend but Saturday delivery can be arranged at an extra charge

Delivery is Carriage Paid on Orders over £60+Vat for orders under this £5.95 charge will be applied at checkout Sent using Dpd with 1 Hour slot where Contact information is provided
The exceptions are the following Scottish & Irish postal codes and all International or offshore destinations. All of – BT, IV, KW, PH **AB except AB10, AB11, AB15, AB16, AB21 – AB25 **PH except PH1 – PH15 **PA except PA1 – PA19 and PO30 – PO41. Customers placing orders for delivery to these areas will be unable to order online but can contact the sales team sales@alwaysfirst4fixings………. and organise bespoke courier pricing

We Prefer to only ship full complete orders where possible. We aim to hold the majority of our stock listed on the website at our warehouse for next day delivery.
Where we have insufficient stock levels or something is out of stock we generally make contact by phone to discuss when all items will be in stock to dispatch or possible other options regarding delivery or products you are ordering.

Click on figure next to your shopping cart in the top right hand corner.
Click on my account scroll down to the bottom below log In button and click on Lost your Password? a new page will open to reset your password.

The majority of our customers are in the trade and therefore our website is already built around trade pricing.
However we may be able to look at a lower price for large quantity orders like pallets or bulk buy single items.

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Ask us anything!
Our customer service team is here to help

If you have an order question, product related questions, or need more information about our company,
we would love to help.
You can email us directly using the links below.

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